State Farm® Insurance Agent Cleo Meyer

"After more than 30 years with State Farm — insuring multiple homes and vehicles — I am extremely disappointed with how my first-ever home insurance claim has been handled. My claim was initiated on December 19, and nearly two months later, there has still been no meaningful resolution. From the very beginning, the handling of this claim raised serious concerns. When a licensed water mitigation team arrived at my property to prevent further damage, the assigned adjuster informed them that State Farm would not pay for their services. That decision effectively stopped mitigation efforts and clearly demonstrated an intent from the outset to avoid honoring the policy rather than prevent additional loss. Instead of timely action, State Farm issued a Reservation of Rights letter and appeared to focus on identifying technical loopholes rather than addressing the covered damage. This was a water loss, yet for more than seven weeks, State Farm failed to authorize proper mitigation or restoration. As a direct result, my home was left exposed to ongoing moisture, significantly increasing the risk of mold and further damage — all of which could have been prevented with prompt, good-faith claim handling. Communication throughout this process has been poor and inconsistent, with extended periods of silence and little substantive progress. Under Georgia consumer standards, insurers are expected to investigate and adjust claims promptly and in good faith. That standard has not been met here. This experience has seriously damaged my trust in State Farm. Long-standing customers should not have to fight this hard for basic claim handling when they finally need help."

"always attentive and professional."

"Tamar is amazing. She was patient, responsive, and took the time to explain everything clearly. She made sure I got the best coverage for my needs. I highly recommend her!"

"Julie is a great agent.Very knowledgeable and dedicated to her customers"

"Thanks Tavia for your help!!"

"I first bumped into Jordan while asking someone how do I get life insurance. Jordan answered ALL my MANY questions and got me sorted. Tavia now has picked up the baton and has been amazing. This agency is 10 for 10 so far. 😊"

"Zoe has been very helpful to get in contact with especially switching over my insurance from my old car to the new one. I appreciate how helpful she’s been!"

"Very helpful in moving my policys to Sate farm. Saved a lot of money with State Farm"

"Good location! I was helped by Tamara, who was friendly, knowledgeable, and very accommodating. I look forward to working with them more."

"Great experience, well explained and fully satisfied."

"Love love love Tamara! She’s the best. She always responds quickly, checks in and everything! They got my insurance rate 100 dollars cheaper! absolutely the best!"

"We are long time State Farm clients. Met with Zoie Smith from the office and reviewed all our policies. She was very professional, thorough and suggested changes to better meet our needs. We were very pleased with her support. I highly recommend The Cleo Meyer Agency and Zoie Smith!"

"Nic is great he has been trying to help me with my insurance for a while and he’s needs a raise"

"I got a hassle free quote that I really appreciate. Will be switching to State Farm"

"Good prices and really friendly, communicative staff! Great experience switching over from my more expensive policy with another company"

"Great customer service by Nic from state farm he worked fast to assist my wife to get a auto policy to get us going with a very good price thanks Nic"

"My experience in setting up my auto and renter's insurance was excellent. Everyone at the Cleo Meyer Agency is courteous and professional."

"Tavia could not be more helpful or pleasant to deal with, she is a real asset for your agency, I hope you are compensating her well, she deserves it and you don't want to lose her. PS. This is not a paid political announcement, I don't know the woman (my loss), I have nothing to gain for sounding like an advertisement. She really is good, thorough too."

"Good service"

"Good Customer Services!"

"Jenny is truly an exceptional insurance agent. Even over the phone, she took the time to personally walk me through every detail of my policy and made sure I fully understood my coverage. She didn’t rush the conversation at all and genuinely cared about setting me up with protection that will benefit me in the long run. It’s rare to find someone who is both knowledgeable and truly invested in her clients’ well-being, especially in a phone interaction, but Jenny went above and beyond. Her professionalism, patience, and dedication really stood out. She’s a huge asset to her company and honestly deserves a raise for the level of care she provides! Highly recommend working with her if you want someone who truly has your best interest at heart."

"Tavia was so helpful. Thank you for your great customer service."

"I have had Cleo Meyer for over 15 years and have always been very satisfied. Her staff and her are always there for any questions or issues I might have and are quick to return calls. I highly recommend her for any of your insurance needs."

"This agency has proven again their commitment to excellence. Every agent I have worked with there has always gone above and beyond. I would recommend Cleo Meyer Agency to anyone looking for excellent service."

"Zoe from the Cleo Meyer team is outstanding. She helped me secure the best quote for my car and explained every step along the way. Overall, being with the Cleo Meyer team over the past six months has been a pleasure. It’s reassuring and enjoyable to know they truly look after you and always have your best interests in mind!"