State Farm® Insurance Agent Cleo Meyer

"Great customer service, always trying to meet my needs as a customer and worked hard to offer me lower auto insurance rates and bundle."

"We have been Cleo Meyer customers for years, and needed to revise our coverage. Zoie Smith was very helpful and knowledgeable. She walked us through several options, modeled different costs/coverage combinations, and helped us arrive at a great solution! Highly recommend her and Cleo Meyer."

"Katie was wonderful!"

"Harrison made it easy to set up bundled home & auto policies - he was responsive and the process was seamless."

"Ari was helpful, professional and impressive. love the quote."

"Since the request for a positive 5 star review was double the font size, bolded, and longer than the response to my actual concern here's an honest review; though definitely not positive.

I've been with State Farm for over a decade and with this agent several years. They've always been pleasant but seemed disorganized (ex: calling multiple times for the same yearly policy review), but the last 3 months with this agent have been unprecedentedly bad. They've recently started offering financial services not related at all to insurance and marketing them aggressively. Multiple texts, phone calls (including after hours), and emails per week, constantly. I politely requested that I not receive marketing or other communications not related to my accounts on multiple occasions both in response to the communications themselves and through contacting the office during business hours. The marketing calls and texts would not stop until I finally told them I'd be reporting them to the FCC if it occurred again.

Then I recently traded my vehicle. I asked for a quote with identical coverages and setup to my current vehicle, no changes. I approved that quote despite it being higher than expected and insured the new vehicle only to find out that the 'Drive Safe and Save' program had been added without my consent and was part of the new quote. Now I've had to go back and remove that program, increasing my insurance cost significantly when it never should have been included in either the quote or the initial coverage. I did not have that program on my previous vehicle, did not ask for it, and was not informed that it was included in the quote or the issued insurance. I feel like this 'discount program' was added in without my knowledge to artificially reduce the quote. Now in response to removing that coverage, as part of an official complaint process with State Farm, they want a positive review from me. How very tone deaf.

My interactions with individual employees have been pleasant, but that's the only positive I can note. I've requested a new agent; I should have done so months ago."

"Very helpful"

"Harrison was very friendly and patiently worked with me to find the best times to talk through the process. He made me very comfortable by clearly explaining the policy options and suggesting important coverage options for my Condo. I am very happy with my policy and look forward to many years of coverage from State Farm."

"worked with agent Harrison and got a really great quote on renter's insurance!"

"Tamara has great customer service thank you for the assistance"

"So far so good"

"I really appreciate everyone in this office especially Tamera & Katie !!! They always answer every question I have with no problem and they always push to get me the best rates. Thank you so much."

"i had a great experience with Harrison, pleasantly surprised with the service at State Farm!"

"Thank you for your help in saving me money on my car insurance."

"When I called my agent today to revise my insurance coverage for a new car, It was Kayla Willis who answered the call. And for the rest of this call I did very little. Because Kayla took the ball and did it all for me right in front of my ears. And since this was the first brand new car I have ever purchased I was not sure how the procedure works. And since I owned my previous car for 20 years I wasn't able to hark back that long ago to remember how it was done.
But Kayla walked me through this with the utmost professionalism and went right to it. And within the a few minutes She emailed me all the policy docs including new Insurance Cards. And I truly appreciated her service. And moving forward she will be the only person I ask for."

"I had an outstanding experience working with Zoie Smith at State Farm. From the very beginning, Zoie was professional, knowledgeable, and genuinely committed to helping me find the best insurance coverage for my needs.

She took the time to explain all of my options in a way that was easy to understand, answered every question with patience, and made sure I felt confident in my decisions. Her responsiveness and attention to detail were exceptional, and she consistently went above and beyond to ensure everything was handled smoothly and efficiently.

What truly sets Zoie apart is her dedication to providing outstanding customer service. She treats her clients with respect, honesty, and care, making the entire insurance process stress-free. It's refreshing to work with someone who is both highly knowledgeable and sincerely invested in helping others.

If you're looking for an insurance agent who is reliable, trustworthy, and truly puts her clients first, I highly recommend Zoie Smith. She has earned my confidence and my business, and I look forward to working with her for many years to come. Thank you, Zoie, for delivering such an exceptional experience!"

"The team at Cleo Meyer always provides great attention and service. Thank you!"

"Kayla was a pleasure to talk to and took care of everything I needed."

"My experience with Cleo Meyer, who is an Insurance Agent with State Farm was excellent. This company treated me with great respect. I was very impressed with the reasonable prices.This agent is a professional who always gets it right."

"Zoie was extremely helpful and knowledgeable. They actually care about their clients at this location and I thoroughly enjoy the customer service!"

"I had a great experience working with my insurance agent, Zoie Smith. She was knowledgeable and patient, and she took the time to explain all of my coverage options clearly. She made the entire process simple and stress-free, answered all of my questions promptly, and helped me find the best policy for my needs. I highly recommend her to anyone looking for reliable and professional insurance service."

"I honestly expected switching insurance to be a whole production... turns out I was being dramatic. The process was quick, smooth, and stress free. Ari was on top of everything, kept me in the loop, and made sure I got the best deal. Five stars he made insurance almost... dare I say... enjoyable."

"Tamara was very helpful! Glad to do business with State Farm"

"Rep was very nice and understanding"

"Great customer service. Each interaction with the Cleo Meyer Insurance team office staff has been outstanding."