Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Emeka Umunna

Emeka Umunna

September 5, 2025

5  out of  5
rating by Emeka Umunna
"I was on line searching for insurance coverage for my car. Insurance agents I found were not helpful. They offered to call me back and never did. After searching for a while, I got Ms Zoie. Her phone etiquette, and her tone of voice were very pleasant, and welcoming. She politely asked me how she could help me? I explained to her that I need Insurance coverage for my vehicle, and I need the policy that I can afford. She patiently, and painstakingly found the one that will be good for me. She also advised me to take an online course that could help me lower my cost which I found very helpful . Ms Zoie, was empathetic, very respectful, and exuded exquisite professionalism. She has what it takes to be in her position, and she needs to be encouraged to bring out the Best in her, for she has a lot to offer to this Company. I was, and I am still impressed with her work ethic. Thank you."
We responded:
"Emeka, thank you so much for your thoughtful and detailed review! I am thrilled to hear that Zoie provided such exceptional service with professionalism, empathy, and care. We're proud to have her on our team and will be sure to share your kind words with her. We're grateful you chose us and are glad we could help you find the right coverage!"
Profile photo of Israel Fenuku

Israel Fenuku

September 4, 2025

5  out of  5
rating by Israel Fenuku
"Tamara is an awesome person with State Farm Insurance who helped me with a policy within few minutes. She is amazing and knowledgeable about the job. I'm grateful working with her."
We responded:
"Isreal, thank you for the wonderful feedback! I am thrilled to hear that Tamara was so helpful with your insurance policy! We are always here when you need us!"
Profile photo of ngozi ibe

ngozi ibe

August 29, 2025

5  out of  5
rating by ngozi ibe
"I don’t usually leave Google reviews, but it would be wrong not to share how grateful I am to Tamara for all her help. She was incredibly knowledgeable and took the time to explain everything to me so I could better understand my car insurance. She went above and beyond to make sure I got a fantastic rate and truly set me on the right track. If you’re looking for someone who is patient, professional, and genuinely cares about helping you, I highly recommend Tamara at State Farm!"
We responded:
"Thank you so much for taking the time to share your experience—even more so since you don’t usually leave reviews! I am truly grateful for your kind words about Tamara. Her dedication to helping others and making insurance easy to understand is exactly what we strive for. We're so glad she could provide you with the support and guidance you needed. We'll be sure to share your feedback with her—she’ll be thrilled to hear it! If there’s ever anything more we can do for you, we're just a call away."
Profile photo of Christopher K Dowd

Christopher K Dowd

August 29, 2025

5  out of  5
rating by Christopher K Dowd
"Been with Mrs. Cleo and her team for over 4 years now and love their service. I gets a couple calls a year to check in on ways I can save money. Recently bundled my car insurance with my condo through them and saved about $200/month on my car insurance and got 30% off my condo insurance as well."
We responded:
"Christopher, thank you so much for your continued trust and loyalty over the past 4+ years! I am thrilled to that my team have been able to consistently provide you with excellent service and meaningful savings. We truly appreciate your kind words and look forward to continuing to support you in the years to come."
Profile photo of Vicky V

Vicky V

August 29, 2025

5  out of  5
rating by Vicky V
"Tamara is so amazing when it comes to being precise. I told her this would be my first time purchasing insurance on my own and I had some questions about bundles, multiple vehicles, I’m currently purchasing a new vehicle and I felt like I was bombarding her with all of this information and she was in fact ready to educate me. She pulled up policies I qualified for, sent me certain quotes to review and even followed up with me A few times to ease my worries. I am so grateful to have gotten Tamara because you don’t get very detailed agents of this caliber everywhere. Needless to say, she got me guys lol. I’m sold!"
We responded:
"Vicky, Wow—thank you so much for this amazing review! I am beyond happy to hear how well Tamara supported you through your first insurance purchase. She truly has a gift for breaking things down clearly and making the process feel smooth and stress-free. I am so glad she could answer all your questions, provide options, and follow up to ensure you felt confident every step of the way. I agree—agents like Tamara are rare, and we’re lucky to have her on our team. Welcome to the State Farm family—we’re so glad you’re here!"
Profile photo of Jayce and maya Rose

Jayce and maya Rose

August 21, 2025

5  out of  5
rating by Jayce and maya Rose
"She was amazing tamara"
We responded:
"Jayce and Maya, Thank you for the great review! "
Profile photo of Jacqui Garcia

Jacqui Garcia

August 8, 2025

5  out of  5
rating by Jacqui Garcia
"Jordan L. was the State Farm Rep who dealt with my call concerning my personal Items policy under State Farm. He was super helpful in retrieving coverage information for the exact items while also reassuring me that SF has an inflation guard in place, so I don't have to run out and get reappraisals. I felt more comfortable after speaking with him about my coverage and what it protects."
We responded:
"Hi Jacqui, thanks for the great review! I am glad Jordan was able to clearly explain your coverage and provide peace of mind about the inflation guard. We appreciate your feedback and are always here if you need anything!"
Profile photo of Consuela Ward

Consuela Ward

July 24, 2025

5  out of  5
rating by Consuela Ward
"Tamera was very clear and helpful"
We responded:
"Consuela, thank you for the great review! I am happy Tamera was so helpful! "
Profile photo of Alex Marchant

Alex Marchant

July 23, 2025

5  out of  5
rating by Alex Marchant
"Just moved to Georgia from out of state and had a great experience working with Tamara! Very easy set up and very affordable!"
We responded:
"Alex, thank you for the wonderful review! I am thrilled you chose my office when moving from out of state. It makes me happy to hear Tamara was so helpful! "
Profile photo of Katherine Happle

Katherine Happle

July 23, 2025

5  out of  5
rating by Katherine Happle
"Exceptional Customer Service by Nic...Extremely Pleased with the Quality and Personalized Service Received...Nic Was Outstanding in Assisting Me and Meeting My Specific Needs...Would Definitely Recommend This StateFarm Agency and/or Agents to Anyone!!"
We responded:
"Katherine, thank you for great review! I am so happy to hear that Nic was so helpful and provided such excellent customer service. "
Profile photo of Heilyn Fuselier

Heilyn Fuselier

July 19, 2025

1  out of  5
rating by Heilyn Fuselier
"Yo no recomiendo este lugar , en el 2021 compré mi carro y siempre cada mes me subían el precio , de 125 dólares subía a 150 dólares y cada vez que llamaba siempre me respondían que lo revisarían y cuando llegaba el siguiente cobro era 175 dólares y así hasta que cambie de seguro y cuando llamaba a hacer el traslado se negaban hacerlo y no solo eso también tenía el seguro de la casa con esta misma empresa y cuando cancele la del carro también me cancelaron la de la casa y bien que le pague todo el año por eso mejor no vengan a este lugar no les recomiendo."
We responded:
"Appreciate the feedback. Our agencies have absolutely no control over the rates. Fortunately, the vast majority of our clients have enjoyed reduced rates over the last 10 months or so! Sorry to lose you as a client. "
Profile photo of Damion Carpenter

Damion Carpenter

July 18, 2025

5  out of  5
rating by Damion Carpenter
"Insightful conversation and information."
Profile photo of Tina Butler

Tina Butler

July 16, 2025

5  out of  5
rating by Tina Butler
"I'm still a satisfied client after all these years with Cleo Myers State Farm and would like to add that it has been my experience that Tavia Ebson is an excellent and exceptional agent in her conduct of professionalism courtesy and care with each encounter in dealing with any insurance issue that needed attention. It is my hope that this firm continues to hire those of her likeness and of AGENT KAYLA AS WELL. She has awesome customer relations behavior skills and is definitely one of the main reasons l will continue to stay a customer of Statefarm. I will continue to encourage others to use this company for their insurance needs because of said mentioned individuals."
We responded:
"Thank you, Tina, for taking the time to review our insurance agency!"
Profile photo of Arun Verma

Arun Verma

July 3, 2025

5  out of  5
rating by Arun Verma
"I recently had the pleasure of working with Nick from State Farm for my auto insurance policy, and I couldn’t be more satisfied! Nick took the time to explain everything in detail, ensuring I understood each step of the process. He also provided valuable guidance on how to manage rental insurance and informed me about potential discounts I could receive. It was a wonderful experience, and I highly recommend Nick for anyone in need of insurance services. Thank you, Nick, for your exceptional service!"
We responded:
"Arun, thank you so much for your kind words and recommendation! I am so glad to hear that working with Nick was such a positive experience. He truly takes pride in making sure our customers feel informed and supported every step of the way, and it’s great to know he was able to help you with both your auto and rental insurance needs. We’ll be sure to share your feedback with him—he’ll really appreciate it!"
Profile photo of Colleen Romero

Colleen Romero

July 2, 2025

1  out of  5
rating by Colleen Romero
"State Farm is terrible. The agent is merely a sales person. They cannot actually help you with a claim. You are sent to an offshore call center where its completely formulaic (talk track) and they cannot actually talk to you like you are a human and answer real questions. My car was parked at a repair shop and a truck hit a fence that fell on my car and did a bunch of damage all over the car. The estimate from the trucking company's insurance was $6,000. They sent a person to my home to look at the car. I did call one of their body shops *Georgia Luxury Automotive Norcross) and they would only do estimates via an AI app and refused to even look at the car. The only way to get an estimate was via AI. The estimate they sent in was 1/2 of what the trucking company that hit my car sent - it was $3,000. I've only ever used State Farm my whole life, and my parents used it before me. Just awful."
We responded:
"I am sorry that you are having trouble. I just got off the phone with you and explained that it is no longer necessary to run around town getting estimates. Our claim representatives are not off shore, I just spoke with Kimberly at claims and she is going to reach out to you now to get you set up with one of our select service shops who will just bill us for the repairs. We do appreciate your feedback and hope the process is easier for you moving forward. I gave you my personal cell phone so you have access to me 24/7. "
Profile photo of Stephen Davis

Stephen Davis

July 1, 2025

5  out of  5
rating by Stephen Davis
"Cleo, Tamara, and team did a great job setting us up with new auto and homeowners policies. They did a great job of listening to our needs and then meeting them."
Profile photo of Fernando Armenta

Fernando Armenta

June 30, 2025

5  out of  5
rating by Fernando Armenta
"Nic was super helpful in getting my insurance set up. He made the whole process smooth and easy to understand. Really appreciated his patience and professionalism throughout!"
We responded:
"Fernando, thank you for the great review! I am so happy Nic was so helpful with your insurance set up! "
Profile photo of Gary Shum

Gary Shum

June 25, 2025

5  out of  5
rating by Gary Shum
"Tamara was the best. Very knowledgeable and makes things easy."
We responded:
"Gary, thankyou for the great review! "
Profile photo of Anthony Nelson

Anthony Nelson

June 25, 2025

5  out of  5
rating by Anthony Nelson
"I spoke with the agent, Nick and he was magnificent. He explained everything I needed to know and was concise. I was happy with my experience and hope our business relationship from here on will be just as rewarding. I was very appreciative of his knowledge and how he related it to me. Thank you."
We responded:
"Anthony, thank you for the wonderful review! I am so happy Nick was so helpful! We look forward to years of great service together! "
Profile photo of A.Maverick Concrete and Coating

A.Maverick Concrete and Coating

June 24, 2025

5  out of  5
rating by A.Maverick Concrete and Coating
"My Name is Gonzalo A. ...i Want to thank Tamara for being a great help in getting my policy for Auto insurance started. She made it very easy and was very helpful."
We responded:
"Gonzalo, thank you for the great review! I am so happy Tamara was able to help with your auto insurance. We are always here when you need us! "
Profile photo of makiya smith

makiya smith

June 23, 2025

5  out of  5
rating by makiya smith
"Tamara Cleo was super helpful!!!"
We responded:
"Makiya, thank you for the kind review! "
Profile photo of Carson Jones

Carson Jones

June 21, 2025

5  out of  5
rating by Carson Jones
"Wonderful and well spoken, thank you so much"
We responded:
"Carson, thank you for the wonderful review! "
Profile photo of Heath CK

Heath CK

June 11, 2025

5  out of  5
rating by Heath CK
"I’ve been with Cleo Meyer for many years, at the recommendation of my sister. Meeting with Cleo, or talking w anyone on her staff — most recently Jordan — is like a breath of fresh air, not a dreaded call. The service level is so next level! Then State Farm overall as a member organization sometimes give you a % off if the company does well. Isn’t it nice to get money back in your pocket as a customer rather than a standard year over year rate increase like ATT Georgia Power Netflix ? Bottom line: you’re missing out if you’re not utilizing Cleo Meyer! Heather Karki ATL"
We responded:
"Heath, Thank you so much for your amazing review! We’re truly grateful for your continued trust and for sharing your experience. It means the world to us to hear that working with Cleo and our team — especially Jordan — feels like a breath of fresh air. That’s exactly the kind of experience we strive to provide every day."
Profile photo of Tiffany M Simmons Esq.

Tiffany M Simmons Esq.

June 6, 2025

1  out of  5
rating by Tiffany M Simmons Esq.
"Thanks David for a great job! I called today; getting a new policy w/State Farm saved me over half of what I was paying! Also David gave me recommendations for additional insurance policies. The process was easy. I think I’ll be with State Farm for a while. 2 years in and i say RUN!!!!!! State Farm is a scam!!!! When I finally had to do a claim the field adjuster was rude, came late, hung up on me when she called to deny my claim. I am leaving State Farm, and David is gone, that should have been my sign to leave State Farm then!"
We responded:
"I am sorry that we could not cover your claim! The records reflect that the builder did not install the balcony properly which caused the leak. Unfortunately builder defects are not covered. The loss would not have been covered by any carrier. I wish we could pay every claim that was presented but there are certain situations where coverage does not apply. "
Profile photo of Parker Owen

Parker Owen

June 6, 2025

5  out of  5
rating by Parker Owen
"I needed to change home insurance so I called Cleo's office. Over the years I've talked to a few agents who are all knowledgeable, sharp, are genuinely interested in taking care of you and your insured and are very competent and rate competitive. Today I spoke with Zoe Smith and she was very helpful, asking the right questions to take care of my situation. She's a great fit in for Cleo's team. Smart, friendly, and especially competent. And I got to say, calling her office is not the dreaded chore I remember from interacting with previous insurers whose interest was their bottom line not a plan that was for me and my wallet. Thanks for all your help, Parker Owen Atlanta"
We responded:
"Parker, thank you for the truly wonderful review! I am so happy Joe was so helpful my team and I are always here when you need us! "