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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Hanson

December 4, 2025

5  out of  5
rating by Mark Hanson
"The staff is very responsive and they quickly take care of claims"
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Diana Martin

December 4, 2025

5  out of  5
rating by Diana Martin
"I worked with Julie. She was very respectful of my work schedule and available time. She was very knowledgable of the products State Farm had available that would assist us in managing our insurance needs. If we need other insurance in the future, Julie would be our go to."
We responded:
"Diana, thank you so much for your kind words! I am glad to hear Julie was able to work around your schedule and provide helpful guidance on your insurance options. We truly appreciate your trust!"
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Dean Haldopoulos

December 4, 2025

5  out of  5
rating by Dean Haldopoulos
"Very responsive and helpful"
We responded:
"Thank you for the great review Dean!"
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Donna Andrews

December 2, 2025

5  out of  5
rating by Donna Andrews
"Very professional, fast, helpful and knowledgeable! I really appreciate the excellent customer service that I received today!"
We responded:
"Donna, thank you for the wonderful review! I am happy my team and I were able to help!"
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Randal Vest

December 1, 2025

5  out of  5
rating by Randal Vest
"We have used Cleo and State Farm for the last 48 yrs ( 20-21 with Cleo’s SF Agency. Thank you Zoie for taking care of all our insurance needs over the last 2.5 years. Randy Vest"
We responded:
"Randal, thank you for the great review and for your years of loyalty to my office! Zoe and my whole team are always here when you need us!"
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Lyriq Mitchell

November 25, 2025

5  out of  5
rating by Lyriq Mitchell
"Tavia has been the best part of my years with statefarm! She has been such a huge help with my move and coverage changes!"
We responded:
"Lyriq, thank you for the great review! I am so happy to hear that Tavia is the best part of your years with State Farm. We are always here when you need us!"
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Sharon Williams

November 19, 2025

5  out of  5
rating by Sharon Williams
"Have family from England coming for a week at Christmas. Zoie Smith was extremely helpful in getting son-in-law on my car insurance for added protection"
We responded:
"Sharon, thank you so much for the wonderful feedback! I hope you enjoy having your family in town and I am thrilled Zoe was so helpful with adding your son in law to your insurance!"
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Daniel Redding

November 19, 2025

5  out of  5
rating by Daniel Redding
"I want to give a sincere thank you to State Farm for the incredible support and service I received. As a 100% disabled veteran, navigating insurance can sometimes feel overwhelming, but the team at State Farm went above and beyond to make the process smooth, clear, and stress-free thanks to Tavia. They treated me with patience, respect, and genuine care. They took the time to explain everything thoroughly and made sure I had the best coverage for my needs. Their professionalism and willingness to help truly stood out. I’m deeply grateful for the support and the peace of mind they’ve given me. State Farm has earned my trust, and I highly recommend them to anyone looking for reliable and compassionate service."
We responded:
"Daniel, thank you so much for your heartfelt review. It means a great deal to us that you felt supported and cared for, and we’re truly honored to serve you. Tavia and our team are grateful for your trust, and we’re committed to being here for you whenever you need us. Thank you for your service and for choosing State Farm."
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J B

November 18, 2025

5  out of  5
rating by J B
"Great customer service from Tavia. Looking forward to the great same service in the coming years."
We responded:
"JB, thank you for the wonderful review! I am so happy Tavia provided such great service! We are always here when you need us!"
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RICHARD LASTINGER

November 12, 2025

5  out of  5
rating by RICHARD LASTINGER
"Great Experience"
We responded:
"Thank you for the great review Richard! "
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Eduardo Saltijeral

November 7, 2025

4  out of  5
rating by Eduardo Saltijeral
"Tamara was great to work with. She told me like it was . She provided information that I needed to make an informed decision. She help me save a lot of money. Bye Bye Allstate. I highly recommend Tamara for your insurance needs."
We responded:
"Eduardo, thank you for the wonderful review! I am happy to hear that Tamara was so helpful and such a pleasure to work with! Welcome to State Farm!"
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P. Miller

November 6, 2025

5  out of  5
rating by P. Miller
"Tamara was great and fast at getting us set up. Thanks!"
We responded:
"Thank you for the great review! I am thrilled Tamara was able to help!"
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Thom

November 5, 2025

5  out of  5
rating by Thom
"I met Kayla through our BNI group, and she has quickly become my go-to insurance professional for both my personal and client needs. I work in the construction industry, and many of my clients are new homeowners or investors. Kayla has done an outstanding job helping several of them secure the right homeowners and auto coverage. She’s incredibly responsive, thorough, and takes the time to make sure each person fully understands their policy options."
We responded:
"Thom, thank you so much for your thoughtful review! I am grateful for your trust and for the opportunity to work with you and your clients. Kayla truly values building lasting relationships and making sure everyone gets the coverage that fits their needs."
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Frearthandox

November 5, 2025

5  out of  5
rating by Frearthandox
"Nic was super informative and super patient with me and we finally nailed down a time and he saved me money on my car insurance! Woot woot!"
We responded:
"Thank you for the awesome review! I am happy to hear that Nic was so helpful and informative with your car insurance!"
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Kalan Hollowell

November 4, 2025

1  out of  5
rating by Kalan Hollowell
"I believe this is my first time writing a review. I went through a divorce three years ago. I came into the office met with Cleo and spoke several times since then with Kayla to make sure name change and address change was made to my account. Three years of this request and my bill still shows up with my ex’s name instead of mine and sent to the wrong address. I was informed by current owners living at the address. I called again to let them know the system is still showing wrong information. I now have a $10 fee on this bill for a different address being used during this pay period. First representative told me it’s an administrative fee… I asked for a manger to call me next day and I never received a call back to discuss the fee. I followed back up again and a different representative explains its a rating fee. I was unsure by what that meant so I got questioned back with insult asking don’t you know what rating means…. I don’t work for State Farm so no I don’t know how ratings would work for this situation. After being insulted by her she then explained its when you change zip codes based on the new address. Ratings are showing more accidents can occur in this zip code. My zip code didn’t change and I moved to a house in the same neighborhood!! Zero help and nothing but rudeness was directed towards me asking for explanation and requesting it removed from my bill. I’ve spent hours of my time explaining these changes over the last 3 years. I needed a new plan/updated plan years ago adding my new home to my plan. I am being told years later that my address on my vehicle insurance is wrong still and I’ll get penalized with a rating fee for this change. I’ll be changing insurances immediately. Never got a follow up like asked and never got the follow up help after several request and even adding my new home to my vehicle bundle plan years ago to still deal with administrative work not being done on their end."
We responded:
"I am sorry that you are upset about the $9 charge that resulted from moving the car to a new location. The charge would have been applied earlier and each year had we moved the car sooner. My team works hard everyday to keep our customers happy. We have all spoken with you on a regular basis since you have been transitioning and am sorry that we do not control the bills or the rates. We appreciate your feedback and am sorry that this is beyond our control. "
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Mitzie Pondler

October 31, 2025

5  out of  5
rating by Mitzie Pondler
"I had a great experience with Tamara she was so kind and helpful and explained all the details of the renters insurance! I would totally recommend her if you need any type of insurance."
We responded:
"Mitzie, thank you so much for your kind words! I am thrilled to hear that Tamara provided such a helpful and thorough experience for you. Your recommendation means a lot to us, and we’re glad she could make the renters insurance process clear and easy. We look forward to assisting you with any insurance needs in the future!"
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Lauryn Mortenson

October 31, 2025

5  out of  5
rating by Lauryn Mortenson
"I met Tamara and Atlanta Pride and filled out the information card. She contacted me with a phone call and follow up text to set up my insurance. This was the easiest insurance I have ever set up. She informed me of all the different discounts available and what I would need to do for them. She was nice and polite. I will recommend her if I know anyone who is looking for insurance."
We responded:
"Lauryn, thank you so much for sharing your experience! I am so glad to hear that Tamara made the process of setting up your insurance easy and clear. It’s great to know that her guidance on discounts and attentive follow-ups made a difference. We truly appreciate your recommendation and look forward to helping you—or anyone you refer—in the future!"
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Luh Gurl

October 31, 2025

5  out of  5
rating by Luh Gurl
"I have had the pleasure of working with tamara She is very detailed oriented and very prompt on getting the information that I needed . I really appreciate her patience and her amazing customer service. Just Awesome thank you so much you are the best.""
We responded:
"Thank you for your kind words! I am so glad Tamara could provide prompt, detailed, and patient service. We appreciate your feedback and are thrilled you had such a positive experience!"
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Shannon Stroud

October 21, 2025

5  out of  5
rating by Shannon Stroud
"My rep from State Farm was Awesome. She was very nice and helpful She answered all my questions and helped me save."
We responded:
"Shannon, thank you for the wonderful review! I am so happy my team was able to help!"
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Basul Evans

October 3, 2025

5  out of  5
rating by Basul Evans
"Kayla from the Cleo Meyer office. Hello this is Jeffery Evans I have had the pleasure of working with Kayla. She is very detailed oriented and very prompt on getting the information that I needed . I really appreciate her patience and her amazing customer service. Just Awesome thank you so much you are the best."
We responded:
"Hi Jeffery, thank you so much for your kind words! I am thrilled to hear that Kayla provided such detailed, prompt, and patient service. She truly is an asset to our team, and we’ll be sure to share your appreciation with her. We're grateful for your support!"
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Brianna Cotton

October 3, 2025

5  out of  5
rating by Brianna Cotton
"Thank you Tavia for helping me with my insurance needs. I’ll send everyone I know to you. Great Customer Service!"
We responded:
"Brianna, thank yo for the wonderful review! I am so happy to hear that Tavia was so helpful with your insurance!"
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Ryan Hendrix

October 1, 2025

5  out of  5
rating by Ryan Hendrix
"I would like to thank Kayla for the outstanding job. I canceled my old policy and switch my auto insurance and renter’s insurance, she give me a great number to continue my service with State Farm. She was very knowledgeable with giving me the great coverage I needed. Thank you so much Kayla."
We responded:
"Ryan, thank you so much for your kind words! I am thrilled to hear that Kayla provided you with outstanding service and helped make your transition smooth and easy. It's always our goal to offer knowledgeable guidance and the right coverage for your needs. I'll be sure to pass your thanks along to Kayla – she’ll be so happy to hear this! Welcome to the State Farm family, and thank you for choosing us!"
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Lanie

September 30, 2025

5  out of  5
rating by Lanie
"Kayla was so helpful with me , breaking everything down about every little detail, she was so patient and kind but most of all trustful, thank you so much for everything that you have done for me"
We responded:
"Lanie, thank you for sharing your experience! I am so glad to hear that Kayla was helpful, patient, and took the time to walk you through all the details. Providing trustworthy and compassionate service is what we strive for, and I am happy to know Kayla delivered just that. We truly appreciate you being a part of the State Farm family!"
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Robin Bretzmann

September 27, 2025

5  out of  5
rating by Robin Bretzmann
"My mortgage broker connected me with Kayla Willis at State Farm to get a quote for homeowners insurance. She was so professional and really quick to get information and quotes that are very competitive to me! I am happy to have found her, and plan to move my auto insurance to State Farm as well when my renewal comes up. My entire experience with Kayla and State Farm has been nothing but positive!"
We responded:
"Robin, thank you so much for your kind words! I am thrilled to hear Kayla provided such a positive and efficient experience. We're excited to continue working with you and truly appreciate your trust in us for both your home and future auto insurance needs!"
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Nora Schmitz

September 23, 2025

5  out of  5
rating by Nora Schmitz
"Tamara Lafortune helped us switch all our car policies (for myself, my husband and our 2 sons) from Progressive to State Farm and she made it so easy! Tamara always communicates back promptly, and her answers are detailed and accurate. She keeps track of all your information so that we as customers don't have to spend time repeating it, and she is great about finding discounts wherever applicable. The rates she was able to get us are SO much better than what Progressive was offering. We are happy State Farm customers now! Thank you Tamara!!"
We responded:
"Nora, thank you so much for the wonderful review! I am thrilled to hear Tamara made the switch to State Farm smooth and stress-free for your whole family. We’re lucky to have her on the team and so glad you’re happy with your new coverage!"